QS-9000中的術(shù)語
APQP Advanced Product Quality Planning and Control Plan，產(chǎn)品質(zhì)量先期策劃和控制計劃
PPAP Production Part Approval Process,生產(chǎn)件批準程序
FMEA Potential Failure Mode and Effects Analysis,潛在失效模式及后果分析
MSA Measure System Analysis,測量系統(tǒng)分析
SPC Statistical Process Control,統(tǒng)計過程控制
審核 Audit
能力 Capability
能力指數(shù) Capability Indices
控制計劃 Control Plans
糾正措施 Corrective Action
文件 Documentation
作業(yè)指導書 Job Instruction, work instruction
不合格品 Nonconformance
不合格 Nonconformity
每百萬零件不合格數(shù) Defective Parts Per Million, DPPM
預防措施 Preventive Action
程序Procedures
過程流程圖 Process Flow Diagram, Process Flow Chart
質(zhì)量手冊Quality Manual
質(zhì)量計劃 Quality Plan
質(zhì)量策劃 Quality Planning
質(zhì)量記錄Quality Records
原始數(shù)據(jù)Raw Data
反應計劃Reaction Plan
返修Repair。
返工Rework
現(xiàn)場Site
分承包方Subcontractors
產(chǎn)品product
質(zhì)量quality
質(zhì)量要求quality requirement
顧客滿意customer satisfaction
質(zhì)量管理體系quality management system
質(zhì)量方針quality policy
質(zhì)量目標quality objective
質(zhì)量管理quality management
質(zhì)量控制quality control
質(zhì)量保證quality assurance
組織organization
顧客customer
供方supplier
過程process
服務(wù)service
設(shè)計與開發(fā)design and development：
特性characteristic
可追溯性trace ability
合格conformity
缺陷defect
糾正correction
讓步concession
放行release
報廢scrap
規(guī)范specification
檢驗inspection
試驗test
驗證verification
評審review
測量measurement
計數(shù)型數(shù)據(jù)Attributes Data
普通原因Common Cause
單值Individual
均值Mean
隨機抽樣Random Sampling
極差Range
特殊原因Special Cause
穩(wěn)定性Stability
子組Subgroup
計量型數(shù)據(jù)variables Data
變差variation
固有變差I(lǐng)nherent variation
總變差Total variation
偏倚Bias
重復性Repeatability
再現(xiàn)性Reproducibility
穩(wěn)定性Stability
線性Linearity
分辨率Resolution
過程更改Process change
質(zhì)量功能展開QFD
過程特殊特性Special Process Characteristic
產(chǎn)品特殊特性Special Product Characteristic
外觀項目Appearance Item
初始過程能力Preliminary Process Capability
材料清單Bill of Material
設(shè)計確認Design Validation
設(shè)計驗證Design Verification
顧客的呼聲Voice of the Customer
過程的呼聲Voice of the Process